Manage: Claims
Claims that are a breeze
Fidamy’s claims solution makes filing, managing, and resolving claims easy, fast, and transparent.
Lead generators
Embedded partners
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Efficient processing
Accelerate claims resolution with smart, automated workflows
User-friendly interface
Empower customers with simple, self-service claims tools.
Fraud detection
Leverage AI-powered tools to detect and minimize fraudulent claims.
Fully digital claims filing
Customers file claims directly through digital forms — no paperwork, no friction. Each flow is built to collect the right information from the start, tailored to the product, coverage, and local regulatory needs.
Clear overview for faster decisions
Every submitted claim appears instantly in your claims dashboard — complete with policy data, customer details, and timeline. Use filters to prioritise urgent cases, track progress, and resolve faster with fewer back-and-forth steps.
Built-in workflows & controls
Assign claims, add internal notes, and define who can approve payments — with support for multi-step reviews and permission-based access. All actions are logged for auditability.
Customisable to your brand and logic
Claims flows can be adapted to fit your brand, coverage types, and internal processes. Update language, structure, and design — while staying compliant with insurance regulations.
