Claims
Claims, handled for you
Your customers report a claim online. AI checks what they send as it arrives, we assess it quickly, and we repair before we replace. You see every claim in your portal.
For retailers, brands and platforms that offer protection.
See how a claim runs.
Reported in a few steps
A claim form, powered by AI, that asks only what this product, this cover and this claim need. Photos and receipts are added on the spot.
Clear steps behind every claim
Every claim goes through the same steps: a first review, the documents, the assessment and approval, the payment and a final notification.
In your brand
In most setups the claim journey carries your brand, alone or beside ours.
Questions, answered
Who carries the risk?
An insurer, the risk carrier, so the risk never sits with you. Fidamy is a managing general agent (MGA): we design the cover, run every policy and every claim, and find the A-rated risk carrier that fits best, or work with the insurer you already have.
Do you repair or replace?
We repair what can be repaired, and replace what can’t. Better for your customers.
Does our team have to do anything?
No. We answer your customers’ questions and handle every claim to the end. You follow each one in your portal.
Continue exploring
- ConfigurationProtection designed around your products: the cover, the price, your branding and the documents your customers get, all in your portal.
- IntegrationSell protection your way: a journey we host, plugins for Shopify and Magento, your own checkout on our API, or AI assistants such as ChatGPT.
- AdministrationEvery policy your customers take out, in one place: its customer, its cover, its status and every change, in your portal.
- DataSales, take-up, claims and commission for your protection, live in your portal and ready to export.