Product Protection
Protection for what you sell
Your customers add cover to what they buy, in your checkout or your store. We design it, run every policy and handle every claim.
- Lounge sofa, 3-seaterBouclé, natural€1,499.00
- Product protectionAccidental damage€4.99/mo
Cover designed for each kind of product.
Against accidental damage, theft or breakdown after the warranty, depending on what you sell.
Devices
Smartphones, laptops, tablets, smartwatches, headphones, cameras and TVs.
Furniture
Sofas, beds and tables, for the living room, the office or the garden.
Jewellery and watches
Rings, necklaces, watches and other valuables.
Appliances
Washing machines, fridges, ovens and small appliances, also after the warranty ends.
Instruments
Guitars, keyboards, drums and studio gear.
What your customer goes through.
Three moments, from the offer to a repaired product.
Laptop, 14 inch
- Laptop, 14 inch16 GB, silver€1,099.00
- Product protectionAccidental damage and breakdown€6.99/mo
Offered where they buy
Your customer sees protection beside the product, in your checkout, in your store or in an e-mail after the sale, and adds it in a tap.
Protection activeLaptop, 14 inch · just nowCovered within seconds
Their protection is active within seconds. We send them the policy and the documents, in your brand or ours, depending on your setup.
Your claim
Laptop, 14 inch
- Reported onlineCracked screen, with photos
- Claim approvedRepair before replace
- Repair under way
- Back with you
Handled when it breaks
Your customer reports a claim online, with photos. We assess it quickly, and repair before we replace.
Who does what.
You offer it. We take care of everything that makes it insurance, the risk carrier included.
Your part
Offer protection where your customers buy: at checkout, in store or after the sale.
You earn commission on the policies your customers take out. We agree the model with you, and there are no setup or monthly fees.
Our part
- Design the cover and set the price for your products
- Find the A-rated risk carrier that fits, and deal with it for you
- Hold the licences and take care of the rules
- Issue every policy and send the documents
- Answer your customers’ questions at any hour, with an AI assistant and our team behind it
- Handle every claim, with AI checking the documents, and repair before we replace
- Show your sales, claims and commission in your portal
Let’s talk about your range.
David shows you how product protection would work for what you sell, and what it takes to go live.
David GeierChief Commercial Officer
Questions, answered
Which products can we protect?
Devices, furniture, jewellery and watches, appliances and instruments. We design the cover for your range, so it fits what you sell.
Who carries the risk?
An insurer, the risk carrier, so the risk never sits with you. Fidamy is a managing general agent (MGA): we design the cover, run every policy and every claim, and find the A-rated risk carrier that fits best, or work with the insurer you already have.
Can we change risk carrier later?
Yes. We work for you, not for one insurer, so when your needs change we can change risk carrier.
What does it cost us?
Nothing to set up and no monthly fees. You earn commission on the policies your customers take out; we agree the model with you.
Who handles the claims?
We do. Your customers report a claim online, and we handle it from start to finish, repairing before we replace.
Can the protection carry our brand?
In most setups, yes: your brand alone, or yours beside ours.
How do we add it to our checkout?
With Fidamy Hosted or a plugin for Shopify or Magento, you can be live within days. With Fidamy Headless you build it into your own checkout on our API, at your own pace.
Do we need an insurance licence?
In most setups, no. We hold the licences and take care of the rules.
Offer protection on your next order.
Book a demo and we’ll show you how it works in your checkout.